Orders being sent internationally may incur customs charges/import fees for importing goods which will NOT be included in the shipping fee. Countries have varying regulations regarding imports, therefore we strongly advise that you research the import regulations in your region before placing an order. We cannot cover these import charges for you.

Indian Customers: All orders sent to India require the receiver’s KYC documents (Government recognized Identity and Address proof) to be sent to customs in order for the customer to receive their parcel. Import clearance cannot start unless KYC documents and Authorization approvals are received. They can be uploaded here: www.dhlindia-kyc.com

International Shipment Refusals: In the event of a shipment being refused at or before the point of delivery, we will have the shipment returned to us, as we cannot be held accountable for non-compliance of payment of import duties or customs charges by the receiver.